We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights The return/replacement/refund policy is customer friendly so that you will feel more comfortable in making online buying decision.
At PANSIM, our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to PANSIM within 7 days of purchase date.
Please contact Customer Care before initiating Return. When you return your product, please indicate the reason in a short note.
Exchange Policy:
Exchange of products will be allowed in the following situations:
Return / Refund Policy
If for any reason you are not completely satisfied with your order, Please contact us. We aren't a big faceless corporation, we're a small family-run business and we want to make sure you are satisfied with your order.
We provide complete refund to the customer if following conditions meet.
Seven Day Return Policy
You are buying items online, and we understand that things can be different than you expect. For return authorization, you must contact us within 7 days and inform us. Item(s) must be in new, unused condition with all retail packaging. Please note “do not send back the items to us without our permission, we are not responsible for this”.
Note: Return policy does not apply to bulk and special orders. We offer only exchange, Exchange cost of shipping is pay by the buyers